General Information

getluxizu delivers property transaction support and advisory services in Thailand from our office at 22/3, Soi Arak 5, Si Phum Sub District, Amphoe Mueang Chiang Mai District, Chiang Mai Province 50200, Thailand. Our business registration is 2560484565941. We provide case-driven assistance for title verification, contract drafting, land office coordination and closing procedures. For service inquiries call +66931495068 or visit getluxizu.info.

16-02-2026
getluxizu (Business ID: 2560484565941)
22/3, Soi Arak 5, Si Phum Sub District, Amphoe Mueang Chiang Mai District, Chiang Mai Province 50200, Thailand
[email protected]

Key Definitions

This section defines the terms used throughout the policy to help you understand what we mean by personal data, processing, services and users in relation to property transaction activities conducted by getluxizu in Thailand.

Personal data means any information that identifies or can be used to identify an individual, including name, contact details, national ID or passport numbers, property ownership data, and transaction records provided to us to facilitate real estate deals.
Processing refers to any operation performed on personal data relevant to property transactions — collection, recording, organization, structuring, storage, retrieval, consultation, use, disclosure, and deletion.
User means any individual or legal representative who engages getluxizu for services, requests information, or whose data is processed as part of a real estate transaction.
Service refers to our suite of transaction support offerings: title checks, document drafting, land office coordination, escrow and settlement support, and post-closing file consolidation.
Cookies are small text files stored on a device to support web functionality, site analytics and preferences. getluxizu uses cookies to enhance user experience on getluxizu.info.

Data We Collect

We collect data relevant to delivering property transaction services and to operate our website. Collection is limited to information necessary to provide case-specific support, verify identity for legal processes, and maintain records of transactions.

Data You Provide

When you contact us or engage our services, you may provide data such as:

  • Contact information: name, email, phone number (+66931495068) and postal address
  • Identification documents: passport, Thai ID, or company registration details when required for transfers
  • Property information: title deed numbers, cadastral details, and evidence of ownership
  • Transaction documents: sale-purchase drafts, bank letters, power of attorney forms and notarized documents
  • Communications: messages, emails, and notes related to cases and consultations
  • Payment details: billing address and transaction records necessary to process service fees (card data processed by our payment provider)

Automatically Collected Data

We also collect certain data automatically when you use our website or contact forms to improve service delivery and maintain records.

  • Technical data such as IP address, browser type and operating system
  • Usage data including pages visited, time on site and clicks for analytics
  • Device identifiers and basic geolocation approximations to detect misuse and optimize content
  • Referral and campaign data when you arrive via marketing links or advertisements
  • Cookie-related identifiers as described in our cookie policy
  • Error logs and diagnostic data to maintain site reliability

Third-Party Sources

We may receive data about you from third parties when necessary to complete a transaction or to verify information required by law.

  • Banks and business institutions for payment verification and mortgage discharge letters
  • Land Department and government registries for title and cadastral records
  • Professional partners such as notaries, translators and local agents involved in a specific transaction

Why We Use Data

We use personal data to perform services and improve our operations. Below are the main purposes and practical examples showing how data is used in real cases.

  • To verify identity and title information before submitting documents to the Land Department (example: confirming deed ownership and encumbrances prior to a transfer)
  • To prepare, review and execute sale-purchase agreements and related legal documents (example: drafting clauses addressing mortgage payoff sequencing)
  • To coordinate closings and appointments with land office officials and third parties (example: scheduling a simultaneous mortgage release and transfer on the same day)
  • To process payments and issue invoices for our services and any third-party fees
  • To communicate case updates, requests for additional documents, and practical next steps
  • To comply with legal obligations such as reporting required by Thai law or responding to official inquiries
  • To analyze aggregated usage data to improve our service workflows and case materials
  • To resolve disputes, troubleshoot issues, and retain records of completed transactions for auditing and historical reference

Legal Bases for Processing

We rely on appropriate legal bases when processing personal data depending on the context of the interaction and service delivered.

Cookies and Similar Technologies

We use cookies and related technologies to provide website functionality, measure performance, and remember preferences. You can manage cookie preferences through the site interface.

Types include essential cookies for site operation, analytics cookies for traffic insights, and preference cookies to store user settings.

Categories: essential, performance/analytics, functional and marketing (third-party providers). Essential cookies cannot be disabled without affecting site function.

You can manage or disable non-essential cookies through your browser settings or the cookie consent tool on getluxizu.info. Disabling analytics cookies may limit our ability to improve site content.

View our full cookie policy on getluxizu.info/cookies

When We Share Data

We share personal data only when necessary to provide services, comply with law, or with your explicit instructions. Below are common sharing scenarios tied to practical transaction steps.

  • With Land Department offices and government agencies to register transfers or obtain official extracts
  • With banks, lenders and escrow agents to coordinate payments, loan discharges and mortgage registrations
  • With notaries, translators and local legal partners acting to support a specific transaction
  • With payment processors to handle billing and refunds
  • With professional advisors where you have instructed us to engage them for a transaction (evidence will be requested where required)
  • When required by law, court order or official request from competent authorities

International Data Transfers

Some service components may involve transferring data outside Thailand to support communications, cloud services, or professional advisors. Transfers are limited to necessary recipients and governed by safeguards appropriate to the transfer.

Safeguards include contractual clauses, limited data sets, and working only with processors that maintain reasonable security measures and confidentiality obligations.

Data Retention

We retain data only as long as necessary for the purposes described and to meet legal, accounting and record-keeping requirements. Retention periods vary by data type and case circumstances.

Account and client files related to completed transactions are retained for statutory periods applicable in Thailand and as required for tax and audit purposes, typically several years following case closure.

Communications and case notes are retained for a period required to support ongoing matters and for dispute resolution, then archived or deleted according to retention schedules.

System logs and diagnostic records are retained for operational purposes and security contribute for a period determined by technical and legal needs.

When retention periods expire, personal data is securely deleted or anonymized unless legal grounds justify longer retention.

Security Measures

We apply organizational, technical and physical measures to protect personal data used in property transactions. Measures are chosen to reduce risks like unauthorized access, accidental loss or disclosure while keeping operational workflows for land office interactions intact.

  • Access controls and role-based permissions for staff handling transaction files
  • Encryption of sensitive data in transit and where stored with cloud providers
  • Regular backups, incident response procedures and supplier assessments

Your Rights

You have rights regarding your personal data. Below are typical rights and how they apply in the context of property transactions and case records.

  • Access: request copies of personal data we hold about you and practical case records
  • Correction: ask us to correct inaccurate or incomplete information in your case file
  • Deletion: request deletion where retention is no longer necessary and no legal grounds require continued storage
  • Restriction: request restriction of processing in certain circumstances while matters are resolved
  • Portability: where applicable, request a machine-readable copy of data you provided to us
  • Objection: object to specific processing activities such as direct marketing where relevant
  • Withdraw consent: if you previously gave consent for marketing or non-essential processing, you may withdraw it
  • To exercise any of these rights contact our data protection contact at [email protected] or by mail to our address at 22/3, Soi Arak 5, Si Phum Sub District, Amphoe Mueang Chiang Mai District, Chiang Mai Province 50200, Thailand.

Privacy rights and how to request them

If you want to exercise your privacy rights relating to personal data processed by getluxizu, submit a request describing which right you wish to exercise (access, correction, deletion, portability, restriction, objection). Include an email or phone number for response and sufficient information to locate your records. We evaluate requests on a case-by-case basis and may request identity verification to protect your data.

[email protected]

We aim to acknowledge receipt of your request within 7 business days and respond substantively within 30 calendar days. Complex requests or requests requiring coordination with third parties may take longer; in such cases we will notify you of expected timelines and any necessary extensions.

Compliance and European Data Subjects

Although getluxizu operates primarily in Thailand, we follow transparent principles consistent with international data protection practices. Where applicable, you may have rights similar to those under GDPR. This section summarizes key rights and practical steps to exercise them using examples from typical real estate transaction scenarios.

  • Right of access: You can request a copy of personal data we hold about you. Example: a buyer requests the documents submitted for a property transfer at our Chiang Mai office to verify ownership chain.
  • Right to rectification: Request correction of inaccurate data. Scenario: a case where a misspelled name on a preliminary contract is corrected before transfer at the Land Office.
  • Right to erasure: Ask for deletion of data where lawful grounds exist. Practical case: a prospective client withdraws an offer and requests removal of marketing consents previously given.
  • Right to restriction: Ask us to limit processing in specific circumstances. Example: when a dispute about transaction conditions is under review and you request temporary freeze of marketing contacts.
  • Right to data portability: Request your data be provided in a structured, commonly used format. Case: a client asks to move their property due diligence files from getluxizu to another advisor.
  • Right to object: Object to certain processing such as direct marketing. Example: an individual opts out of market updates about condominium resale trends in Chiang Mai.

If you believe your rights have not been respected, you may contact the relevant supervisory authority in your jurisdiction. For concerns in Thailand, consult the Office of the Personal Data Protection Commission (PDPC) or your local consumer protection agency for guidance.

Marketing and communications

getluxizu may send marketing communications about services, case studies, or market updates relevant to real estate transactions in Thailand. Communications are based on your consent or legitimate interest when appropriate. Examples include scenario-based newsletters about leasehold renewal or transfer fee planning in Chiang Mai.

You can opt out of marketing at any time by following the unsubscribe link in emails or by contacting us directly. Unsubscribe requests are processed within a few business days; transactional messages related to active transactions will continue unless you instruct otherwise.

Children's data

Our services target adults engaging in property transactions. We do not knowingly collect personal data from children under 18. If we become aware we have collected such data, we will take steps to remove it. In practice, any minor-related information is handled only when necessary for legal transfer documentation and with parental or legal representative involvement.

Third-party links

Our site and communications may include links to external resources such as government Land Office pages, tax tools, or partner legal advisors. We are not responsible for the privacy practices of those sites. Example: links to Chiang Mai Land Office guidance are provided for convenience but are governed by the external site's policies.

Changes to This Policy

We may update this privacy information to reflect changes in law, services, or business practice. Material changes will be posted on getluxizu.info and, for active clients, communicated by email. Latest update: 23-07-2026.